--- title: How to Add/Update a User description: Step-by-step guide on adding and updating new users in webCemeteries. --- [Skip to content](https://support.webcemeteries.com/hc/en-us/articles/5820913043099-how-to-add-update-a-user#main-content) [Submit a Request](https://support.webcemeteries.com/kb-tickets/new?hsLang=en) [![webcemeteries-logo](https://support.webcemeteries.com/hs-fs/hubfs/file-logo.png?width=400&height=67&name=file-logo.png)](https://support.webcemeteries.com/?hsLang=en) Open main navigation Close main navigation - [Submit a Request](https://support.webcemeteries.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [webCemeteries Knowledge Base](https://support.webcemeteries.com/?hsLang=en) 2. [Getting Started](https://support.webcemeteries.com/getting-started?hsLang=en) 3. [User Management Overview](https://support.webcemeteries.com/getting-started?hsLang=en#user-management-overview) # How to Add/Update a User ## Create or Update a User profile ### Accessing User Management ### Step 1 Log into [webCemeteries Management](https://management.webcemeteries.com/). ### Step 2 Select your profile icon on the top right corner, then select your cemetery's name.  ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-08-47-30-7638-PM.png?width=242&height=360&name=image-png-Sep-22-2026-08-47-30-7638-PM.png)  ### Step 3 Select your Cemetery and then select the "Users" tab. ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-08-49-39-6432-PM.png?width=670&height=334&name=image-png-Sep-22-2026-08-49-39-6432-PM.png) ### Create a new User ### Step 1 If you are logged in as Full Access admin, you will see a list of users for your organization. To add a new user click on the plus sign in the top right corner of the page.  ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-09-16-56-2936-PM.png?width=1321&height=347&name=image-png-Sep-22-2026-09-16-56-2936-PM.png) ### Step 2 You will be prompted to enter the email address (First, Last Name and phone number are optional) for the account you are creating. You must also select a [Role](https://support.webcemeteries.com/hc/en-us/articles/5820931722395-understanding-and-managing-user-roles?hsLang=en) for the user in order for them to have access.  ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-09-18-26-7733-PM.png?width=1325&height=478&name=image-png-Sep-22-2026-09-18-26-7733-PM.png) ### Step 3: New User Password Reset Once the email address has been entered, an email will get sent to that person's email account with a password reset link. This will allow them to set a password for their webCemeteries account. The email will look like this:  ![](https://support.webcemeteries.com/hs-fs/hubfs/Knowledge%20Base%20Import/5820913026075.png?width=670&height=197&name=5820913026075.png) ### Updating a User ### Step 1 If you are just trying to update an existing user, select the user the list. ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-09-22-14-1832-PM.png?width=1250&height=231&name=image-png-Sep-22-2026-09-22-14-1832-PM.png) ### Step 2 Make your changes to the user's profile and select Save. ![](https://support.webcemeteries.com/hs-fs/hubfs/image-png-Sep-22-2026-09-24-00-3501-PM.png?width=1095&height=698&name=image-png-Sep-22-2026-09-24-00-3501-PM.png) - [Getting Started](https://support.webcemeteries.com/getting-started?hsLang=en#main-content) - [User Management Overview](https://support.webcemeteries.com/getting-started?hsLang=en#user-management-overview) - [Settings Overview](https://support.webcemeteries.com/getting-started?hsLang=en#settings-overview) - [Management](https://support.webcemeteries.com/management?hsLang=en#main-content) - [Access and Usability](https://support.webcemeteries.com/management?hsLang=en#access-and-usability) - [Arboretum Module](https://support.webcemeteries.com/management?hsLang=en#arboretum-module) - [Books Module](https://support.webcemeteries.com/management?hsLang=en#books-module) - [Contacts & Customers Module](https://support.webcemeteries.com/management?hsLang=en#contacts-customers-module) - [Contracts Module](https://support.webcemeteries.com/management?hsLang=en#contracts-module) - [Deceased Module](https://support.webcemeteries.com/management?hsLang=en#deceased-module) - [Documents Overview](https://support.webcemeteries.com/management?hsLang=en#documents-overview) - [Dynamic Forms Overview](https://support.webcemeteries.com/management?hsLang=en#dynamic-forms-overview) - [Locations Module](https://support.webcemeteries.com/management?hsLang=en#locations-module) - [Maps](https://support.webcemeteries.com/management?hsLang=en#maps) - [Memorials Module](https://support.webcemeteries.com/management?hsLang=en#memorials-module) - [Ownership Module](https://support.webcemeteries.com/management?hsLang=en#ownership-module) - [Payment Processing](https://support.webcemeteries.com/management?hsLang=en#payment-processing) - [Reports](https://support.webcemeteries.com/management?hsLang=en#reports) - [Reservations Module](https://support.webcemeteries.com/management?hsLang=en#reservations-module) - [Work Orders Module](https://support.webcemeteries.com/management?hsLang=en#work-orders-module) - [Invoices](https://support.webcemeteries.com/management?hsLang=en#invoices) - [Passare](https://support.webcemeteries.com/management?hsLang=en#passare) - [Sales](https://support.webcemeteries.com/sales?hsLang=en#main-content) - [General Access in Enterprise Sales](https://support.webcemeteries.com/sales?hsLang=en#general-access-in-enterprise-sales) - [Contracts in Enterprise Sales](https://support.webcemeteries.com/sales?hsLang=en#contracts-in-enterprise-sales) - [Reservations in Enterprise Sales](https://support.webcemeteries.com/sales?hsLang=en#reservations-in-enterprise-sales) - [Searching in Enterprise Sales](https://support.webcemeteries.com/sales?hsLang=en#searching-in-enterprise-sales) - [Public Tools](https://support.webcemeteries.com/public-tools?hsLang=en#main-content) - [Remember My Journey](https://support.webcemeteries.com/public-tools?hsLang=en#remember-my-journey) - [Mobile App](https://support.webcemeteries.com/public-tools?hsLang=en#mobile-app) - [Tours](https://support.webcemeteries.com/public-tools?hsLang=en#tours) - [Forever Plot](https://support.webcemeteries.com/public-tools?hsLang=en#forever-plot) - [Uncategorized](https://support.webcemeteries.com/uncategorized?hsLang=en) - [Website Integrations](https://support.webcemeteries.com/website-integrations?hsLang=en) [![file-logo](https://support.webcemeteries.com/hs-fs/hubfs/file-logo.png?width=400&height=67&name=file-logo.png "file-logo")](http://webcemeteries.com) 277 Fair St., Suite 1, Kutztown, PA 19530 [mailto:support@webcemeteries.com](mailto:support@webcemeteries.com) Copyright © 2024, webCemeteries ™