In order to use Payment Processing, you will need to contact us to help you set up an integrated account with Global Payments. Please reach out to support@webcemeteries.com.
Step 1
Log in to webCemeteries Management.
Step 2
If you are a cemetery administrator, you will be able to access these settings. If you are not a cemetery administrator, reach out to your cemetery administrator or contact support@webcemeteries.com.
Step 3
Hover over "Contracts" on the left side menu and click "Search Transactions".
Step 4
The Transaction search will display. If you are only looking for payment processing transactions, you can select those specifically in the Processed By drop-down menu.
Step 5
Select webCemeteries / Payment Processor in the drop-down menu.
Step 6
Enter any other search filters you wish and click SEARCH.
Step 7
In the search results, the lock symbols on the right hand side represent the payments made via payment processing. You will see the voided transactions with the note of **VOIDED**
Step 8
In order to export your results, click Export > Transactions For Accounting (CSV) at the top right corner (you may have to scroll back up).
Step 9
A simple spreadsheet will download. The new columns in the Transactions Export that apply to Payment Processing are:
- Reference (the reference ID for the payment)
- Is Paid (Yes or No)
Payments that have not been paid could be voided transactions or statements that were sent without payment being applied.
