---
title: How to Set Up Recurring Statements or Recurring Auto Payments
description: Setup auto pay for your contracts to make payments much easier for your customers.
---

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# How to Set Up Recurring Statements or Recurring Auto Payments

*In order to use Payment Processing, you will need to contact us to help you set up an integrated account with [Global Payments](https://www.globalpayments.com/). Please reach out to [support@webcemeteries.com](mailto:sales@webcemeteries.com).* 

### Step 1

Log in to [webCemeteries Management](https://management.webcemeteries.com/).

### Step 2

[Create a contract](https://support.webcemeteries.com/hc/en-us/articles/5643985484571-quick-start-guide-to-building-a-contract?hsLang=en) or [search for an existing contract](https://support.webcemeteries.com/hc/en-us/articles/5643839331739-how-to-search-for-contracts?hsLang=en).

![mceclip0.png](https://support.webcemeteries.com/hubfs/Knowledge%20Base%20Import/21997715936539.png)

 

### Step 3

To enable Recurring Statements, the contract must have [**payment terms**](https://support.webcemeteries.com/hc/en-us/articles/5643922441243-how-to-add-or-edit-contract-payment-terms?hsLang=en). Once you have your payment terms ready, you can click "ENABLE" under Recurring Statements. 

 

![mceclip0.png](https://support.webcemeteries.com/hubfs/Knowledge%20Base%20Import/9958416651675.png)

 

### Step 4

Fill out the Enable Recurring Statement details for the appropriate payer to whom you wish the statements to go.

**Recurring Auto Payments**   
If you are setting up Recurring Auto Payments, you must enter with their recurring method of payment for the debtor. 

![mceclip1.png](https://support.webcemeteries.com/hubfs/Knowledge%20Base%20Import/9958616416795.png)

 

### Step 5

Make sure the correct **email and/or phone** are added to those fields.

 

An external link will be sent to the payer's phone, or email if no phone provided, with instructions on how to make the payment. Any changes to phone or email on this pop up window will NOT be saved to the payer. To make permanent changes, make sure to navigate to their contact profile in the CRM and update their CRM contact details.

**Email/phone** is only for the customer statements.

### Step 6

Once this window is filled out, click ENABLE.

![mceclip2.png](https://support.webcemeteries.com/hubfs/Knowledge%20Base%20Import/9958721556379.png)

**Recurring Auto Payments - Timing**

ACH and Credit will be taken out automatically at 9PM EST time.

**Recurring Auto Payments - Failed payments**

- If a payment fails to process twice, auto payments will automatically **pause** and will require you to manually **un-pause** before attempting again.
- Failed recurring payments will show up as **VOIDED** transactions

**Recurring Auto Payments - Final Payment**  
Once the final auto payment is made, the contract will be moved to the Paid In Full status automatically. The only exception is if there are unpaid penalties (Late Fee, Finance Fee, Returned Fee).

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